Thank you for inviting me to partner with you in your holistic care! Please be aware of the following policies and considerations as we work together.
Cancellations/Lateness
24-hr notice is required for cancellations. You may be expected to pay for your full session if you cancel with less notice, based on circumstances. That said, if you are sick, or if it is dangerous for you to drive, (as in the case of migraines, side-effects of certain medications or some medical issues) please reschedule!
If you are running late, please send me a text or give me a call. Your appointment may still end at the scheduled time, though I will try to accommodate when possible. If the session is shortened due to your lateness, you will still be charged the full amount.
If tardiness or cancellations become habitual, I may require holding a credit card number when scheduling.
Scents and Hygiene
I work with many people who are elders or who have medical complexities. Strong scents may trigger health issues for your practitioner or for other clients. Therefore, I strive to be scent neutral and to use natural products in my practice.
Please refrain from wearing scented products (lotion/perfume/cologne/etc) and avoid smoking cigarettes immediately prior to your appointment. Please also consider your body odors. A shower or change of clothing following strenuous exercise or intense physical activity is recommended prior to your appointment. I understand if this is not able to happen every time, but do your best to be considerate both of your practitioner and of other clients.
Appropriate Conduct
Massage can do damage to your body if you cannot feel your body! Therefore, it is recommended that you refrain from using mind-altering substances (including recreational drugs and alcohol) before coming to your appointment. Please inform me of current medications and any lack of sensation due to them. Even using over-the-counter pain relievers can lower your sensitivity to my touch. It is never my intention to do harm or to cause you pain.
I offer therapeutic, non-sexual massage. Any conduct or requests of a sexual nature will not be tolerated. If this boundary is crossed, your session will end and you will be expected to pay for your full session. I will respect your physical and emotional boundaries and will hold my own throughout our time together. Please give me feedback if anything feels inappropriate or unprofessional to you. I will do the same.
If client or therapist feels unsafe at any time, the session will be ended. I reserve the right to refuse services.
Payment
Payment will be collected at the end of the session in the form of cash, card or check. You may also pay online when booking an appointment. Tips are welcome but NOT expected.
Scope of Practice
By law I cannot diagnosis, perform chiropractic adjustments, or give medical advice outside of my license. Appropriate referrals will be made if necessary. If you have a medical issue that I am less knowledgeable of, I may ask for a doctor’s note or to speak to your doctor on the phone prior to our appointment.
Open Communication
Please note: I am always willing to discuss anything that relates to your treatment and wellness session. Be an active participant in our time together! This is your body and your time. I respect both.
Ask questions about anything you don’t understand. Make your wishes known. And let me know if you are uncomfortable at any time. If you are unsatisfied with your care, please inform me as soon as possible. We will discuss options and address any issues together.
Song of the Dancing Heart, LLC 